The National Commission for Scheduled Castes (NCSC) announced that there will be an online grievance management portal where Scheduled Caste citizens can report crimes against them. Rattan Lal Kataria, Minister of State for Social Justice and Empowerment, said that people will be able to file complaints from anywhere in the country. NCSC Grievance Management Portal is run by the central government’s National Commission for Scheduled Castes. The online portal should make it easier for a person from a Scheduled Caste who has been wronged to file a complaint from anywhere in the country. In this article, we will learn what the NCSC Grievance Management Portal is, what its goals are, who is eligible to use it, and what documents are needed.

NCSC Grievance Management Portal

People who are in the SC category can now file complaints online and check the status of their complaints on the official website. On Ambedkar Jayanti, this new feature was put into place. The government will also put out apps for the portal that will be available on both the Google Play and Apple Store. The NCSC Grievance Management Portal is open at ncsc.negd.in.
The portal accepts audio, video, and text complaints on the commission’s website. The NCSC Grievance Management Portal will deliver fast, transparent justice to class complainants. NCSC authorities stated that around 67,000 complaints are pending. Due to staffing shortages, the Punjab State SC Commission has 5,000 outstanding complaints. All these issues will be handled and reviewed. According to the National Commission for Scheduled Castes website, the Commission’s duties and functions under Article 338 of the Constitution of India are to:

• Investigate and monitor all matters relating to the safeguards provided for Scheduled Castes under the Constitution or under any other law for the time being or under any order of the government and evaluate the working of such safeguards.
• To investigate Scheduled Castes’ rights and protections.

 

More Power to India’s Scheduled Castes; NCSC’s Grievance Management Portal launched on April 14, 2021 will have provision for mobile App, Integrated VC for online hearing of complaints by Hon’ble Commission, GIS based analytics & support in all Indian languages. ~ @kataria4ambala pic.twitter.com/e4fGyYnrw6

— Digital India (@_DigitalIndia) April 14, 2021

NCSC Grievance Management Portal Overview

Portal Name	NCSC Grievance Management Portal
Portal launch Date	Thursday, April 14th
Launch by	Justice Shri Ravi Shankar Prasad’s
Objective	Help Registering complaints to SC class
Website	https://ncsc.negd.in/

NCSC Grievance Management Portal Objectives

The main purpose of this site is for the government to assist individuals from lower social groups, such as those who fall under the SC category, by making it simpler for them to file grievances online using this portal. On the occasion of Ambedkar Jayanti, this function was introduced as a means of providing speedy justice to members of society from lower social classes.

 

NCSC Grievance Management Portal Benefits

Various benefits and important points are discussed below:

• The Online Grievance Management Portal is where people from the Scheduled Castes can report wrongdoings against them.
• Apps are to be available for this portal.
• Portal saves the time of poor citizens who want to register complaints.
• The site is “designed to make the hearing processor” similar to India’s e-Courts initiative, 
• Additionally, the portal enables the “time-constrained way” resolution of grievances for the scheduled caste people of the nation. 
• In order for users to submit complaints, they will first need to register on the portal, which is connected to the website of the NCSC. When registering, users will be required to provide their cell phone numbers in addition to other personal information. It is interesting to note that the provision of an Aadhaar number is not specified as a prerequisite for the creation of an account.
• The administration claims the platform will support physical complaint submissions.

NCSC Grievance Management Portal Eligibilities

In order to file a complaint under this portal, you have to pass the following eligibility: 

• An applicant must be a citizen of India. 
• And an applicant must be from the scheduled caste category.

 

NCSC Grievance Management Portal Documents

In order to apply through this portal, you must have the following documents with you: 

• Applicants must have a scheduled caste certificate. 
• Applicants must have their own Aadhar card which is linked with their mobile number. 
• Applicants must have their own registered mobile number and email ID.

NCSC Grievance Management Portal Registration

In order to file a complaint, you need to register first. Here are the steps you need to take to register for the NCSC Grievance Management Portal:

• When you go to the official website of the NCSC portal, the home page will be shown to you.

• On the homepage, click the “Online Complaint Registration” link in the sidebar menu just below “Related Links.”
• You will see a page where you can log in. (Since you have to log in before you can complain,)
• Where is the “new user” option on the page where you sign in, just below the form? Register. Click on the option to register.
• Then, a new page will open with the name of the user who registered.

• You have to fill out this form with your name, your father’s name, address, mobile number, Gmail ID, Aadhar number, and a password of your choice. After you’ve filled out all the information, click the “Submit” button.

NCSC Grievance Management Portal Login

• When you go to the official site of the NCSC portal, the home page will be shown to you.
• On the homepage click on the option to lodge complaint. 
• The login page will be displayed in front of you. 
• If you have successfully registered under this portal then you have to enter the login credentials. 
• First, enter your email id or mobile number. 

• Then enter the password and fill in the captcha code. 
• Then click on the login button and you will be successfully logged

NCSC Grievance Management Portal How to Complain

• On the homepage of the official website of NCSC.
• Click on the option of lodge complaint. 
• The login page will be displayed in front of you. 
• If you have successfully registered under this portal then you have to enter the login credentials. 
• First, enter your email id or mobile number. 
• Then enter the password and fill in the captcha code. 
• Then click on the login button and you will be successfully logged in 
• A new page will be displayed in front of you where you enter the details of the complaint or grievance. 
• After that click on the submit button. And your complaint will be successfully lodged.

Complaint Status Check

• On the homepage of the official website of NCSC
• Click on the option of lodge complaint. 
• Enter login details.
• After logging in click on the option of “Check Complaint Status”.
• A new page “ search complaint.” with a form will be displayed.
• Enter the complaint date, to date, state, district, complaint number, victim’s name, mobile phone number, e-mail address, and current status, then click “Search.”
• Then your complaint status will be shown.